Privacy Policy

Last updated: March 2025

NeighborsList ("we," "our," or "us") is a service that helps you discover trusted businesses recommended by your neighbors. This Privacy Policy describes how we collect, use, and protect your information when you use our website at NeighborsList and our mobile applications (together, the "Service"). By using the Service, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

Account information: When you sign up, we collect your email address and any profile information you provide (e.g., display name).
Content you create: Reviews, ratings, questions, answers, and recommendations you submit are stored and displayed in accordance with the Service.
Location data: With your permission, we may use your device location to show you nearby businesses, check if you are in a supported service area, and provide directions.
Device and usage data: We may collect device identifiers, app version, and usage information to operate the Service and improve our products.
Push notification tokens: If you enable notifications, we store a token so we can send you alerts about new reviews, answers, and other updates you choose.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service (e.g., showing businesses, reviews, and Q&A).
Authenticate your account and communicate with you (e.g., email verification, support).
Send push notifications you have opted into.
Understand how the Service is used and fix issues.
Comply with applicable law and protect our rights and users.

3. How We Share Your Information

We do not sell your personal information. We may share information:

With other users: Your reviews, questions, answers, and public profile may be visible to other users of the Service.
With service providers: We use Supabase (database, auth, storage) and Firebase (push notifications). These providers process data on our behalf under their respective privacy and security practices.
For legal reasons: When required by law, court order, or to protect our rights, safety, or property.

4. Data Retention

We retain your account and content for as long as your account is active. You may request deletion of your account and associated data; we will process such requests in line with our data retention and legal obligations.

5. Security

We use industry-standard measures (including encryption and access controls) to protect your data. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

6. Your Choices and Rights

You can update or delete your profile and content through the app where available.
You can disable location access and push notifications in your device settings.
Depending on where you live, you may have rights to access, correct, delete, or port your data, or to object to or restrict certain processing. Contact us to exercise these rights.

7. Children

The Service is not intended for users under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at the email or address provided in the NeighborsList app or on our main website.